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Fax: Codes Error

• Error Code: 200

The fax session has completed without error.

• Error Code: 221

The user has pressed the Stop key, causing the premature termination of the fax session.

• Error Code: 222

- Check that the remote call from a fax machine and is not a phone call.
- If the remote machine ends the call just when the local fax machine starts reception, reduce the number of rings before answering the local fax machine or suggest to the sender fax the document manually.
- Check that the sender is not trying in error to request a fax document to local rather than send him one.
- Choose a lower rate of receipt.
- Reconfigure the local fax machine using different configuration settings, enable or disable error correction.

• Error Codes: 223 SMC, 224

- Trying to receive the fax at a different time, when the phone line quality is better.
- Turn off error correction. Errors can still occur and result in lower picture quality on the received page. However, the opportunity to receive the entire document will increase.
- Choose a lower rate of receipt.

• Error Code: 225

- Enable remote diagnostics of local fax if available. Otherwise, ask the issuer to remove the fax number diagnostic test.

• Error Code: 226

- It is not possible to perform remote diagnostics between two fax machines with remote diagnostic versions are incompatible. Ask the sender to remove your fax number of the diagnostic test.

• Error Code: 227

- Ask the issuer the speed used by the fax machine during transmission, then reconfigure the local fax machine to make it, if possible, able to receive a fax this speed. Otherwise, ask the issuer to reconfigure the remote fax à une vitesse d'expédition compatible.

• Code d'erreur : 228

- Vérifier que l'utilisateur à distance souhaite lancer une transmission de relève. Il est possible qu'il l'ait fait par inadvertance. Si c'est le cas, demander à l'expéditeur de tenter à nouveau une transmission normale à partir du télécopieur distant.
- Si vous souhaitez utiliser la fonction d'invitation à émettre à distance, vérifier que vous avez configuré votre télécopieur local correctement, de manière à permettre la transmission de relève.

• Code d'erreur : 229

- Vérifier que l'utilisateur distant has the correct password and the local fax machine is configured with the same password (if this option is available).

• Error Code: 230

- Turn on error correction on both the remote machine and the local fax machine.

• Error Code: 231

- Make sure paper is loaded correctly, that no jam has occurred and that system errors have been removed.

• Error Code: 232, 233, 234, 235 SMC, 236 SMC, 237

- If the error persists, and error correction is used to the fax session, disable error correction. It is possible that the fax quality is reduced.
- Configure the host receiving the fax transmission speed slower.
- Try again to receive the fax at a different time when telephone line quality is better. Contact the telephone operator if the line quality is still bad. These errors can occur if the telephone lines in the destination region are old or if they are confused (interference on the line). Other reasons may include cuts partial feeding and other feeding related.

• Error Code: 238, 239 ECM 240 ECM 241 ECM

- If the error correction mode is enabled, disable it.
- Ask the sender to send the fax from another fax machine to see if the error disappears.

• Error Code: 242

- Contact the sender to ensure that the document prepared and properly loaded into the fax transmitter. Make sure that the remote machine is trying to initiate a transmission and not reception.

• Error Code: 243, 244

- Ensure that the remote machine accepts and uses the poll.
- Choose a lower rate of receipt.
- Reconfigure the local fax machine using different configuration settings, enable or disable error correction.

• Error Code: 245 ECM 246 ECM

- If the document is large, ask the remote user to resend the form of several smaller documents.
- Ask the sender to fax to a resolution lower.
- Turn off error correction and retry receiving the fax.

• Error Code: 247, 248, 249 ECM 250 ECM 251 ECM

- Ask the remote user to reset the remote machine.
- Configure the local fax machine receiving a transmission rate slower.
- Turn both the sending machine and fax machine for ten seconds, then turn on again and try sending.
- If sending / receiving faxes to / from other fax machines succeeds, but it's not the case for this specific remote machine, it is certainly causing the problem.

• Error Code: 252

- Try again later to receive the fax when the line quality may be better.
- Configure the fax machine to start reception at a lower speed.
- If the local fax machine received several pages of a longer document successfully, ask the remote user to send the document into smaller parts.

• Error Code: 253

- Ask the remote user to reconfigure the transmitter for sending fax using a standard page width (Letter or A4).

• Error Code: 281, 282 SMC, 283, 284, 285 SMC, 286

- Try again to send the fax.
- If the error persists, and error correction is used for this fax session, disable error correction. It is possible that the fax quality is reduced.
- Configure host on receipt of the fax transmission speed slower.
- Try again receive the fax at a different time, when the phone line quality is better. Contact the telephone operator if the line quality is still bad.

• Error Code: 290

- Apply the solutions associated with the error codes 281.

• Error Code: 291, 292

- Record the number of the remote and all information relating to the fax. Turn off the device for 10 seconds then on again. Ask the user of the remote machine to resend fax.
- Ask the user of the remote machine to send the fax at a lower resolution.
- If the transmission fails again, try receiving a fax from another fax machine.
- If the local fax machine constantly displays this error code from different fax numbers, the problem is certainly related to the hardware: the fax machine must be replaced or repaired.

• Error Code: 300

- The fax session has completed without error.

• Error Code: 311

- The user of the local fax machine has pressed the Stop button, which resulted in the premature termination of the session before the transmission of all pages.

• Error Code: 312

- Verify that the remote machine is ready to receive a document and try to resend the fax.

• Error Code: 313

- Try again to send the fax later, when the line is no longer occupied.

• Error Code: 314

- Enable remote diagnostics on the remote machine (if it is available).

• Error Code: 315

- It is not possible to perform remote diagnostics between two fax machines with remote diagnostic versions are incompatible.

• Error Code: 316

- Configure the remote machine for reception. The remote user should ensure that there is paper in the machine, there is no paper jam and all the error messages were deleted.

• Error Code: 317

- No solution exists for the two devices are incompatible.

• Error Code: 318

- Reduce or increase the size setting page on the local fax machine to set a format supported by the remote machine.

• Error Code: 319

- Enable BFT the remote machine if supported.
- Send to resend the fax document as a normal rather than attempting a BFT transfer.

• Error Code: 320

- Check that the local user really wants to try a reception in succession. If this is not the case, reconfigure the local fax machine for a normal fax transmission.
- Configure the remote machine for transmission over. The remote user must load a document to send prior to configuring the device for polling.

• Error Code: 321, 322, 323, 324

- Configure the receiving fax machine on a lower transmission speed.
- If the session fails after transmitting several pages of a document voluminous, send the document again as several smaller documents.
- Try again received the fax at a different time, when the phone line quality is better. Contact the telephone operator if the line quality is still bad.

• Error Code: 325 ECM 326 ECM 327 ECM 328 ECM

- Try to send the fax to another time, when the phone line quality is better.
- Turn off error correction. Errors can still occur and result in a quality lower picture on the page received. However, the possibility of sending the entire document will increase.
- Attempt to resend the fax at a different time, when the phone line quality is better. Contact the telephone operator if the line quality is still bad.

• Error Code: 329, 330, 331

- Attempt to resend the fax at a different time, when the phone line quality is better. Contact the telephone operator if the line quality is still bad.
- Enable the method of error correction.
- Choose a slower speed for the first transmission.

• error codes: 332, 333, 334, 335, 336, 337, 338 ECM 339 ECM 340 ECM 341 ECM 342 ECM 343

- Try to check it by sending the same fax to other fax machines. If these transmissions are successful, contact the user of the remote machine to report the problem.
- If sending the fax to other fax machines fails, turn off the fax machine for 10 seconds, then back again and try sending.

• Error Code: 344, 345, 346, 347, 348, 349 ECM 350 ECM 351 ECM 352 ECM 353 ECM, 354, 355

- Attempt to resend the fax to another time when the quality of the telephone line is better. Contact the telephone operator if the line quality is still bad.
- Turn off error correction. Errors can still occur and result in a lower picture quality on the received page. However, the possibility of sending the entire document will increase.
- Trying to send a transmission rate lower.

• Error Code: 356, 357, 358, 359, 360, 361, 362 ECM 363 ECM 364 ECM 365 ECM 366 ECM

- Configure the remote machine to receive documents: eliminate jams paper, loading sufficient paper and clear all error messages.
- Configure the local fax machine receiving a lower speed.
- Enable or disable the setting for error correction.

• error codes: 367, 368, 369, 370, 371, 372, 373 ECM 374 ECM 375 ECM 376 ECM 377 ECM, 378, 379

- Ask the user of the fax remote off their device for 10 seconds then on again. Retry the transmission.
- Send a fax to another fax machine to ensure that the problem is specifically related to that remote machine.

• Error Code: 380 ECM

- Turn off error correction and try to resend the fax.
- It is possible that the fax machine is faulty, in which case it may be that no solution exists.

• Error Code: 381 ECM

- Attempt to resend the fax to a Another time, when the quality of the telephone line is better. Contact the telephone operator if the line quality is still bad.
- Turn off error correction and try to resend the fax.

• Error Code: 382

ECM - Email to fax again using a lower resolution.
- Resend the document as multiple separate fax transmissions. Wait several minutes between the end of a transmission and the beginning of the next.

• Error Code: 383 ECM

- Turn off error correction and try to resend the fax.
- Attempt to resend the fax at a different time, when the phone line quality is better. Contact the telephone operator if the line quality is still bad.

• Error Code: 384

- Try to send the fax using a different mode.

• Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395

- Attempt to resend the fax to a Another time, when the quality of the telephone line is better. Contact the telephone operator if the line quality is still bad.

• Error Code: 396, 397, 398, 399, 400, 401, 402, 403, 405, 406, 407, 408, 409, 410, 411, 412, 413, 414, 415, 416, 417 , 418, 419

- Remove any device and try to resend the fax.
- Make sure the cable from the fax / phone is not longer than necessary and it does not nearby electric motors not protected, such as fans, heaters or other appliances.
- Try to send the fax to another time, when the phone line quality is better.

• Error Code: 420, 421

- Try to send the fax to another time, when the phone line quality is better.
- In some cases, this problem can occur if the other fax using a fax format incompatible with the HP Fax.

• Error Code: 422, 423

- Try to send the fax to another time when the phone line quality is better.
- This error can occur if the other fax using a fax format incompatible with the HP Fax (this error usually occurs during the transmission of faxes in color.)

• Error Code: 430

- Try to send the fax to another time, when the phone line quality is better.
- Ask the phone company check the line.

• Error Code: 431

- If the transmission was stopped voluntarily, no action is required.
- Try to send the fax to another time, when the phone line quality is better.

• Error Code: 440, 441, 442, 443, 444

- Try to send the fax to another time, when the phone line quality is better.